Money Metals Exchange Review

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Money Metals Exchange is a leading precious metals dealer that offers a wide range of gold, silver, platinum, and palladium products to investors and collectors. With a commitment to providing excellent customer service and competitive pricing, Money Metals has earned a reputation as a trusted source for buying and selling precious metals.

Are you investing for retirement and trying to build a more stable and diversified portfolio?

To diversify your investment portfolio effectively, it’d be best to consider long-term assets such as precious metals. Such investments can give you a hedge against rising inflation rates and financial crises.

But to invest in such precious metals, you’ll need the services of a bullion exchange. 

Unfortunately, finding and settling on the best exchange can take time and effort. You’ll need a lot of research to ensure you put your money in the right place. 

But this review will make your work easier. Here you’ll learn more about Money Metals Exchange, a company that provides an exchange platform.

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Money Metals Exchange Overview

money metals homepage

Money Metals Exchange is a national online bullion exchange founded in 2010 by Stefan Gleason in response to the abusive methods of national advertisers of “rare,” numismatic, and collectible coins who mark up their coins way above the actual melt value.

Over time, the company has maintained dependable, discreet, and highly competitive pricing strategies, resulting in its rapid growth and a stellar reputation. 

In 2022, the firm was named the best overall gold dealer by Investopedia due to its value pricing, high integrity, beginner-friendly approach, and a wide array of services.

You can also store your items in the high-security storage options, which only Money Metals Exchange provides. This option gives you total cover from theft or damage.

What products do they offer?

money metals products


Buying gold to add to your investments can be an excellent move for your portfolio. It provides a hedge against inflation and stores value through market fluctuations.

The company's gold products catalog includes European Gold Bullion, American Eagles, Canadian Maples rounds, bars, coins, and fractionals in varied weights.


Silver is considered a safe-haven asset. Thus, it can protect you in uncertain times and preserve your wealth in difficult times.

Some silver products you can buy from the company include silver coins, rounds, bullets, fractionals, and bars in various weights.


Copper is flexible, durable, and corrosion-resistant, so it can be a good investment option for your investment portfolio.

Some copper products you can purchase from Money Metals Exchange include peace rounds, Morgan heads, Buffalo rounds, and 1 oz. copper bars.


Platinum products you can purchase from Money Metals Exchange include Canadian, American, and Australian coins with bars in diverse weights.


Palladium products you can buy from Money Metals Exchange include Maples, palladium eagles, and bars of diverse weights.


Rhodium products you can buy from Money Metals Exchange include 1 and 5-oz bars.

Money Metals Exchange Accepted Payment Methods

You can use various payment options when buying precious metal products from Money Metals Exchange:

  • Credit or debit card
  • PayPal
  • Wire transfer
  • Personal check
  • Money order
  • ACH transfer
  • Bitcoin and other cryptocurrencies

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Exchange Features Money Metals Exchange Provides


Once your Money Metals exchange is fully set up, you can purchase the precious metals offered within the platform. To set up your account, you’ll only need a few minutes.

Any purchase transaction you make is safe, fast, and secure; the company’s insurance policy fully covers any order you place. However, one issue is that you can only purchase one product at a time. 

After settling on what you want to buy, you proceed to the checkout page, where you must choose your preferred payment method. The company provides multiple options such as cryptocurrency, debit or credit cards, wire transfers, etc. 

You also have a monthly payment program that allows you to make monthly payments toward purchasing your desired item. 

If you change your mind after receiving the product you purchased, you can get a refund from the company if you initiate a return request within three days of receiving your package.


Money Metals Exchange also has a buyback program. You can sell them your silver, gold, palladium, or platinum products in this program. The whole process is extremely simple and easy to follow. 


Another service that Money Metals Exchange provides its customers is loans. You can borrow loans from the company against the gold and silver you own. 

They provide you with low interest rates on loans and a 75% advance rate against your collateral value. The loaning process is straightforward from start to end. The platform also stores your collateral securely and in fully insured accounts. 


Money Metals Exchange also offers gold, silver, and other metals storage. The firm has a top-tier depository building and is fully insured, so you can rest assured that your assets are in good hands. 

Additionally, using the exchange’s storage facility allows you to access cash loans quickly when you need the money.

Money Metals Exchange charges a very reasonable flat fee compared to other storage facilities and exchanges.

The Selling Process From Money Metals Exchange

If you want to sell your gold, silver, palladium, or any other precious metal to Money Metals Exchange, here is a simple process that you can follow:

  1. Contact the exchange through the phone number provided. Do this during business hours, and one of the representatives will give you a quote.
  2. If satisfied with the suggested buyback price, lock in the price to confirm your order.
  3. Check your email for a purchase order and shipping instructions. Follow the instructions fully.
  4. Send the order to the exchange.
  5. The exchange will verify your shipment, and once completed, you will receive your payment within two business days.

Storing Your Bullion With Money Metals Exchange

With Money Metals Exchange, you get a state-of-the-art and highly secure depository to store your gold and silver. They include:

Delivered Storage Accounts: You can purchase coins and bars and deliver them to the Money Metals Exchange vaults. Every product delivered is allocated a unique physical serial number so the exchange can easily track it. 

Storage Accounts: You can also buy your precious metals from Money Metals Exchange’s stock and leave it with them for safekeeping. This is at a small annual 0.46% fee on the item's current market value.

Sealed Monster Boxes: You can also store your items in the high-security storage options, which only Money Metals Exchange provides. This option gives you total cover from theft or damage.


Value of your holding

Annual Fee (Billed quarterly)









Call the exchange for pricing if you intend to have a holding value of $3 million or more.

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Is Money Metals Exchange Legit?

Yes, Money Metals Exchange is a safe, reputable, and secure company.

The company is Better Business Bureau accredited and was named the best overall dealer in 2022 by Investopedia. 

The company does everything in accordance with the law. They have security camera monitoring, safety measures, and insurance to give you peace of mind.

Customer Reviews

Money Metals Exchange has a pretty decent rating on the Better Business Bureau. As of April 2023, it has 4.23/5 stars from an average of 158 customer reviews. This shows that most customers are well satisfied with the exchange’s product or service.

However, the company has had to deal with and close 8 complaints in the last 12 months.

How Good Is Their Customer Support?

Money Metals Exchange has commendable customer support.

First, they have a live chat option if you need real-time assistance. They also have a phone number you can call if you need assistance and various emails which you can use to reach them if you have specific issues or questions. 

Their website provides an online form you can fill out to send your inquiries or clarifications.

Money Metals Exchange also has social media handles; Facebook, YouTube, Twitter, Instagram, and LinkedIn. All these handles are active, so you can get a speedy response if you need to use them for communication.


Does Money Metals Exchange Disclose My Information To The Government?

No. The exchange does not voluntarily disclose your information to the government without being presented with a valid search warrant issued with probable cause.

What Is The Minimum Amount of Gold You Can Purchase?

As a personal investor, the minimum amount of gold you can buy is one gram. But your investment budget, transaction fees, and premiums are the main determinants of the minimum gold you can buy.


  • A wide selection of precious metals to choose from
  • Cryptocurrency payments accepted
  • Real-time price updates
  • A+ rating on BBB
  • Lots of educational content provided
  • Fantastic buy-back program
  • High-quality metal depository services provided
  • Affordable storage fees


  • Additional 4% fee for credit card payments
  • The exchange does not have 24/7 support
  • Regular supply shortages and shipping delays


Overall, Money Metals Exchange provides a good precious metals exchange platform. The firm provides a wide range of precious metals and has a relatively straightforward checkout system. What's more, their ready-made portfolios can come in handy, especially for first-time investors looking to diversify their investments.

As their client, you also have direct storage options and quick processing of your loans in case you need one.

On the flip side, the firm has limitations on payment methods and processing costs. Customer care support is also unavailable on weekends.

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